MOVING FORWARD Assesment of Competitive Strategies and Business Excellence in the Turkish Manufacturing Industry: A Benchmarking Study
İÇİNDEKİLERLIST OF FIGURESLIST OF TABLES EXECUTIVE SUMMARY CHAPTER 1. INTRODUCTION 1.1. The Study Objectives 1.2. Model Base And The Questionnaires 1.2.1. Competitive Strategies and Business Excellence 1.2.2. Technology Management 1.2.3- New Product Development Capability Assessment 1.2.4. Implementation of the Questionnaire 1.3- The Company Profiles 1.3.1. The Sample for the Business Excellence Study 1.3.2. The Sample for the Technology and New Product Development Studies CHAPTER 2. ASSESSING COMPETITIVE MANUFACTURING STRATEGIES 2.1. Competitive Priorities 2.1.1. Sectoral Analysis 2.2. Manufacturing Objectives 2.2.1. Sectoral Analysis 2.3- Action Plans 2.3.1. Sectoral Analysis CHAPTER 3. PRACTICES AND OPERATIONAL PERFORMANCE 3.1. Practices And Outcomes In Relation To Company Success 3.2. Implementation Of Strategies And Practices 3-3. Assessment Of Operational Outcomes 3.4. Comparison With Competitors 3.5. Total Quality Management 3-6. Supply Chain Management 3.6.1. Supplier Relations: An Evolution towards Strategic Partnerships 3.6.2. Logistics 3.6.3. Delivery Performance 3.7. Human Resources Management 3.7.1. The Issue of Mutual Trust 3.7.2. Training and Development of Employees 3.7.3- Employee Relations 3.8. Innovation Management 3-9. Perceived Barriers To Success CHAPTER 4. SEARCH FOR BUSINESS EXCELLENCE: BEST PRACTICE MAP 4 1. Measuring Against Best Practice 4.1.1. Best Practice Scorecard of the Sample 4.2. Categorization Of The Sample 4.2.1. The Sample by Category 4.2.2. Best Practice Adoption of the Sample by Category 4.2.3. Differences in Best Practice Adoption of the Categories 4.2.4. Best Practice Adoption and Industrial Sector 4.2.5. Best Practice Adoption and Company Size 4.3. Best Practice Adoption 4.3.1. Impact of Best Practice Adoption on Business Performance 4.3.2. Practices and Outcomes in Relation to Company Success 4.3.3. Implementation of Best Manufacturing Practices 4.3.4. Achievement of High Operational Outcomes CHAPTER 5. TECHNOLOGY AND PRODUCT INNOVATION : AREAS OF POTENTIAL COMPETITIVE ADVANTAGE 5.1. Technology Management Process 5.2. Research And Development Intensity 5.3. Design Capability And New Product Development 5.3.1. Product Design Improvement 5.3.2. New Products1 5.3.3. Competitive Priorities and Marketing Strategies for New Product Development1 5.3.4. New Product Idea Sources 5-3.5. Share of New Products in Product Portfolio 5.3.6. Share of New Product Sales in Total Sales 5.3-7- Good Design Practice 5.3.8. Barriers to Success in New Product Design REFERENCES APPENDICES I. ASSESSING COMPETITIVE STRATEGIES FOR MANUFACTURING H. MEASURING AGAINST BEST PRACTICE II. 1. Calculation of Best Practice Indices and Business Performance Measures II.2. Construction of Best Practice Scorecard and Categorization of the Sample II.3- Validating the Differences in Best Practice Adoption of the Categories 11.4. Investigating the Effect of Industrial Sector on Best Practice Adoption 11.5. Investigating the Effect of Company Size on Best Practice Adoption NOTLARTÜSİAD Compettitive Strategies Series - 6 |
