Corporate Success Through People
İÇİNDEKİLERCONTENTS Preface........... Acknowledgements Introduction.......................... Choosing to be a good employer Two sides of the human factor..... The ILO - What can it do to help? 1. Social management in action........................ Case 1. SAS Institute: A company of the future?......... Case 2. BANTAI Industries: People-centred policies in the textiles industry.................................... Case 3. Adidas: Social management and business success. . 2. Attracting high-quality workers..................... Case 1. Yazaki-Torres Manufacturing, Inc. (YTMI): Equal opportunity as a core management strategy........ Case 2. Walgreens: Tapping into the pool of workers with disabilities.................................... Case 3. Eskom non-discriminatory recruitment policy: People with HIV/AIDS.............................. Case 4. L&T: An integrated approach to recruitment and retention.......................................... ILS pertaining to recruitment......................... 3. Non-discrimination..................... Case 1. Miles, Inc., Pharmaceutical Division Case 2. The Grey Revolution at B&Q......Corporate success through people Case 3. Deloitte and Touche: The Initiative for the Retention and Advancement of Women........................... ILS concerning non-discrimination in the workplace........ 4. Working conditions................................ 4.1. Occupational safety and health........................ Case 1. Creation Windows, Inc.: A proactive approach to safe work......................................... Case 2. Dow Chemical: Investing in the future.......... Case 3. Health of South African workers: How companies respond to the HIV/AIDS challenge................... ILS concerning safe work............................ 4.2. Working time...................................... Case 1. Reduction of overtime in the Asian footwear industry........................................... ILS pertaining to working time....................... 5. Human resource development......................... Case 1. HRD strategy in the Mexican clothing industry..... Case 2. General Motors in Mexico...................... Case 3. La Fragua, S.A................................ Case 4. Job enrichment of a teller position in a bank-holding company............................................ Case 5. SATS Security Services: Improving workers' skills through job rotation................................... Case 6. Sheraton in Singapore.......................... Case 7. AES: A decentralized company with global values Case 8. Delco-Remy.................................. Case 9. Cascade and Burger King: Training as a recruiting and retention device................................... Case 10. Marriott International: Benefits of pre-employment training............................................. Case 11. Thorn Lighting............................... ILS pertaining to human resource development............ 6. Labour relations: Freedom of association, collective bargaining and employee participation in decision-making............. 6.1. Freedom of association and collective bargaining.............. Case 1. Southwest Airlines: How good labour relations can contribute to the bottom line...........................Case 2. NUMMI: You only live twice...................... Case 3. Crown Zellerbach Corporation...................... Case 4. Trinidad Cement Limited: A case of successful collective bargaining driven by international competition....... Case 5. Alcan Jamaica Limited: Collective bargaining combined with tripartism.................................. Case 6. St. Vincent Electricity Company (VINLEC): Enterprise turnaround through collective bargaining............ ILS concerning recognition of unions and collective bargaining 6.2. Employee participation in the decision-making process......... Case 1. Achieving corporate success through an employee involvement programme at Trimo Trebnje........... Case 2. PSS World Medical: Employee involvement - Firing the boss.......................................... Case 3. Natura Company in Brazil......................... ILS concerning employee participation...................... 7. Layoffs and downsizing.................................. Case 1. Levi Strauss.................................... Case 2. South African Breweries.......................... Case 3. Two responses to the collapse of the dotcom sector. ILS concerning termination of employment................. 8. Child and forced labour................................ Case 1. Pranda Jewellery public company limited, Thailand Case 2. Mabrouc/Prem Group partnership in India............ ILS concerning child and forced labour..................... Conclusion......................................... Annex: List of international labour standards referred to Bibliography....................................... Figures 1. TLC: Lessons learned Tables 1. Work-injury costs....................................... 2. Southwest Airlines' financial summary...................... 3. NUMMI: Old and new contracts........................... 4. Employee satisfaction survey results........................ 5. Trimo performance data.................................. 6. Number of PCI projects and participants from 1996 to 1999 Corporate success through people Boxes 1. TCL: Vision Statement................. 2. The metaphor of the surviving children 3. Pranda's training programmes............  |
