Higher Productivity And A Better Place To Work
İÇİNDEKİLERContentsV Preface Chapter 1 : Overview 1 Introduction 2 Objectives 2 The rationale for the approach - The situation of small and medium-sized enterprises and their workers 3 Constraints and opportunities in dealing with owner-managers 4 Basic training principles 5 Technical content 6 Types of training event 6 The comprehensive training course 7 A shorter comprehensive course 8 A flexible module designed for incorporation in a conventional training programme for small enterprise development 8 A short awareness-raising seminar 9 Resource requirements 9 Training staff 10 Senior trainers 10 Group co-ordinators 11 Chapters 2 to 4 of this manual Chapter 2: Participant recruitment and enterprise visits 13 Introduction 13 Marketing the programme 13 Step 1 : Recruitment of prospective participants 14 Step 2. Trainers visit participants' enterprises Chapter 3. Checklist exercise and initial workshops 17 Introduction 17 Step 3. Checklist exercise and initial workshops 17 The checklist exercise 18 The course introduction and "survival and growth" exercise 18 Technical sessions 18 Introduction 18 Training facilities and materials 19 Visual aids 19 Training room arrangement 19 Organising the session 20 The introduction 20 Rules 20 Exercises 21 Summary and conclusions 21 Practical hints on how to conduct technical sessions 22 Group work Chapter 4. Action Plans and follow-up 23 Introduction 23 Step 4. Group company visits and preparation of Action Plans 23 Step 5 : Mid-course workshop 23 Case studies 24 Step 6. Improvements in enterprises and preparation of group reports 24 Step 7. Final workshop Reports of participant groups 25 Step 8 Follow-up 25 Obtaining worker involvement 26 Evaluation 26 Building national programmes Supporting materials Supporting materials for Chapter 2. Participant recruitment and enterprise visits 29 Guide - Introduction to higher productivity and a better place to work 31 Model promotional brochure - Advanced action-oriented programme 33 Guide - Photography and the choice of subjects 35 Worksheet - Preliminary list of participants Supporting materials for Chapter 3. Checklist exercise and initial workshops 37 Model course programme 37 Guide - Checklist exercise 39 Guide - Course introduction and "survival and growth" exercise 41 Technical session guide - Materials storage and handling 43 Technical session guide - Work-station design 45 Technical session guide - Productive machine safety 47 Technical session guide - Control of hazardous substances 49 Technical session guide - Lighting 52 Technical session guide - Welfare facilities 54 Technical session guide - Premises 56 Technical session guide - Work organisation Supporting materials for Chapter 4. Action Plans and follow-up 59 Guide - Group work 61 Handout - Action Plan 62 Model completed handout - Action Plan 66 Guide - Implementation of improvements 68 Handout - How to implement improvements70 Handout - Final group presentations 71 Model - Press release 72 Model - Evaluation form 73 Worksheet - Summary of follow-up results 74 Model completed worksheet - Summary of follow-up results 75 Worksheet - Follow-up results 76 Model completed worksheet - Follow-up results |