Administration of Social Security

Book : Administration of Social Security

Language : English

Episode : Social Security

Publishing Location : Geneva

ISBN : 92-2-110735-3

Published Date : 1998

Publisher : International Labour Office (ILO)

Document Type : Book

Book No : 2591

INDEX


TABLE OF CONTENTS
Module 1 Introductory module
Unit 1 How is social security administered? Unit 2 Levels of administration
Unit 3 Principles of good management in social security institutions
Module 2 Coverage and registration
Unit 1 Coverage Unit 2 Registration
Module 3 Collection and recording of contributions
Unit 1 Collection Unit 2 Recording
Module 4 Compliance and enforcement
Unit 1 Compliance Unit 2 Enforcement
Module 5 Award and payment of benefits
Unit 1 Benefit awards
Unit 2 Payment of benefit Unit 3 Appeals procedures
Module 6 Public relations
Unit 1 What is meant by "public relations"? Unit 2 Proactive approaches
Module 7 Management of social security institutions
Unit 1 Managing human resources Unit 2 Monitoring performance